Your cabinetry is designed to withstand the daily use associated with normal household activities and should be treated like fine furniture. Follow these simple recommendations to care for your cabinetry:
Wood, Melamine, Aluminum, Thermofoil and Eurotek Cabinetry Clean cabinet exteriors and interiors using a soft, damp cloth (not a paper towel) and a mild, non-detergent soap (we recommend 100 parts water and 1 part liquid dish soap). Dry immediately. Do not use abrasive soap pads, abrasive cleansers, steel wool, bottled spray cleaners, solvent-based cleaners or cleaners containing bleach. Wax or polish is not necessary and is not recommended. Excessive moisture can damage the finish. Do not spray cleaner directly on cabinet or allow moisture to seep into seams or joints. Do not leave damp cloths draped over cabinet doors or drawer fronts.
Wood and Eurotek Cabinetry
The tough, catalyzed varnish protecting your cabinetry is designed to resist foods, beverages and household agents normally found in today’s homes.
Thermofoils, while very durable, can be damaged by excessive heat. Properly installed Heat Shields protect cabinets adjacent to ovens, ranges and dishwashers. As a precaution, you may wish to open doors and drawers away from oven during high-temperature, self-cleaning cycles. Also, pull countertop appliances, such as toasters, ovens, grilles or coffee makers, out from under the cabinetry before use. Damage caused by excessive heat is not covered under warranty.
Stainless Steel Cabinetry
Stainless Steel cabinet doors should be cleaned using a soft cloth and any stainless steel cleaner available at your local supermarket.
The high-gloss surfaces of UltraLux are covered with a protective film from the manufacturer. Remove the film after cabinet installation. To clean, use a microfiber cloth, chamois or other very soft cloth with a non-abrasive soap or detergent. Do not use paper towels, brushes, scourers or scrapers and avoid harsh household cleaners and abrasives such as acetone, chloroform, benzene, ammonia, thinners, caustic soda, toluene, xylene, dichloromethane, amylacetate, glacial acetate acid, butyl alcohol, butyl acetate, cellusolve, cresols/phenols, ethylacetate, chlorinated solvents, halogenated solvents, methyl alcohol, methyl ethyl keytone and sink and toilet bowl cleaners. Safely remove any adhesive near the edges with mineral spirits.
Small nicks and scratches that occur during daily use can be repaired using the products in the touch-up kit. Follow all instructions printed on each product. Keep all touch-up products out of reach of children.
MARKER: Capillary markers are ready to use, just remove the cap. Valve Markers require shaking to mix the contents. Depress the valve to start flow of contents. Do not over-flood the felt tip.
FILL STICK: Fill damages with the stick and remove excess material by rubbing with a clean, dry, lint-free cloth. Be careful not to remove Fill Stick material from the repaired area.
100-Year Limited Warranty
Effective date 10/12/2017.
UltraCraft Cabinetry (“We” or “Us”) extends the following limited warranty (“Limited Warranty”) to the first purchaser (“Original Purchaser” or “You”) of a cabinet manufactured by Us (each, a “Product”). This Limited Warranty is only applicable to Products sold and used in the applications described below within the United States and Canada. Except as allowed below, You may not assign or transfer this Limited Warranty.
WHAT DOES THIS LIMITED WARRANTY COVER? Subject to the exclusions and limitations set forth in this Limited Warranty, We warrant to You that each Product will be free from defects in material and workmanship, under normal use and maintenance, for the applicable war-ranty period stated below. This warranty gives You specific legal rights, and You may have other rights which vary from State to State.
WHAT IS THE WARRANTY PERIOD APPLICABLE TO RESIDENTIAL PURCHASERS? If You are a Residential Purchaser, then the warranty period for Your Product (excluding certain com-ponents discussed in the following paragraph) is for as long as You own the dwelling in which Your Product was originally installed and used as a primary or secondary home. Under this Limited Warranty, a “Residential Purchaser” means a person who purchases and installs the Product in a dwelling that is owned and used by that person as a primary or secondary home. A Residential Purchaser also includes any person such as a builder, contractor or developer that purchases and installs the Product in a newly constructed dwelling that will be used as a primary or secondary home. This Limited Warranty may be assigned by a builder, contractor or developer to the first owner of a newly constructed dwelling in which the Product was originally installed, provided that dwelling is used by the first owner as a primary or secondary home. Remodelers, landlords, and leasing companies will be consid-ered a Commercial Purchasers (as defined below).
Notwithstanding the preceding paragraph, the warranty periods applicable to the following Product components that were not originally manufactured by Us are as follows:
• Lighting, Electronic, and Powered components: 2 years from the date of original pur-chase.
• Decorative Hardware: 5 years from the date of original purchase.
• Cabinet Organizers: 5 years from the date of original purchase.
WHAT IS THE WARRANTY PERIOD APPLICABLE TO COMMERCIAL PURCHASERS? If You are a Commercial Purchaser, then the warranty period for Your Product or any components of Your Product is twelve (12) months from the date of purchase. A “Commercial Purchaser” is any Original Purchaser of a Product that is not a Residential Purchaser. Commercial Purchasers include remodelers, landlords, leasing companies, and other private or public businesses that purchase and install the Product in a dwelling that will be sold, leased or used as a rental unit or for any non-residential purposes.
DISCLAIMER OF OTHER WARRANTIES: THIS LIMITED WARRANTY IS OUR SOLE AND EXCLUSIVE WARRANTY WITH RESPECT TO THE PRODUCTS. ALL IMPLIED WARRANTIES ARE STRICTLY LIMITED TO THE DURATION OF THE LIMITED WARRANTY APPLICABLE TO THE PRODUCT AS STATED ABOVE, INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to You.
WHAT THIS LIMITED WARRANTY DOES NOT COVER (EXCLUSIONS): The Limited Warranty does not apply to any Product:
(1) installed or used outdoors;
(2) used for purposes for which it is not designed or intended by Us;
(3) which have been subjected to misuse, vandalism, abuse, negligence, accident, or unauthorized modifications;
(4) which have been improperly stored (if the Product must be stored, it should be covered and stored in a humidity and temperature controlled environment, away from direct sunlight);
(5) which have been improperly installed, cleaned, or maintained (for more information regarding the proper use and care of the Product, please consult the applicable Use and Care Instructions that accompanied the Product or that can be found at www.ultracraft.com/about/100-year-limited-warranty
(6) which have been subjected to improper temperature, moisture and/or humidity extremes (temperature outside the range of 50-85°F and humidity outside the range of 30-55% are considered extreme);
(7) damaged by fire, flood, acts of God, or other external causes beyond our control; and/or
(8) exhibiting normal wear and tear.
In addition, natural woods may vary in color and characteristics and exhibit subtle changes as they age. For example, painted doors, drawer fronts, and face frames may eventually have visible cracking around the joint area, and cabinet colors may darken or lighten over time. Sunlight, smoke, and other environmental conditions may also affect the color and integrity of the Product’s finish or appearance over time. These variations are considered to be the nature of the material in relation to their environmental exposure and are not covered under this Limited Warranty.
Certain household cleaners and other substances may also affect the color and integrity of the Product’s finish or appearance over time. Do not use abrasive cleaners, cleaners that contain chlorine, acidic cleaners, scuffing sponges or steel wool because they may scratch and affect the color or finish of the Products. Any such effects on the color and/or integrity of the finish or appearance over time are not considered defects in material or workmanship and are not covered by this Limited Warranty.
ORIGINAL PURCHASER’S SOLE AND EXCLUSIVE REMEDY: In the event of a defect in the workmanship or materials of a Product or Product component, We will, at our option, repair or replace any defective Product or Product component; provided, if it is not commercially feasible to repair or replace a defective Product or Product component, We may refund the original price paid by You for the defective Product or Product component, or provide a credit towards a similar type of product sold by Us. The foregoing are Your sole and exclusive remedies for any Product defect or non-conformity. By way of example but not limitation, the following costs and expenses are not covered by this Limited Warranty: (1) labor costs for the original installation, removal, or reinstallation of the Product, or defective part thereof; (2) labor costs or material charges for the removal, reinstallation, repainting, refinishing or replacement of any other items or building materials which must be removed, replaced, reinstalled, or refinished in order to repair or replace the defective Product or component. For example, costs associated with the following will not be reimbursed: counters, sinks, tiles, flooring, accessories, appliances or plumbing fixtures. When a claim for warpage, joint separation or wood growth is submitted, We may, at our option and after inspection, defer action for up to 12 months to allow the Product to acclimate to the installed environment. Further, We reserve the right to modify or alter any Product design, specifications or materials without obligation to make similar changes to Products previously manufactured or sold by Us.
The repair or replacement remedies offered by Us under this Limited Warranty are contingent on the current Product offerings of styles and construction options within our Product line at the time of a warranty claim is made by You. If a valid warranty claim is filed for an obsolete Product, We reserve the right, at our sole option, to honor its repair or replacement obliga-tions under this Limited Warranty by either: (1) replacing the affected Product or component with a new Product or component of the same or approximate style or color from our current Product line or offerings; or (2) replacing the affected Product or component to achieve a uniform appearance with a similar or comparable product style or approximate color of the originally purchased style. If a Product or components are replaced or repaired, We cannot guarantee an exact match with the finish or appearance of other products or fixtures installed at the Your dwelling. This is due to changes that may occur during the Products’ natural aging process, affecting its color and/or grain.
LIMITATION OF LIABILITY: The remedies described above are Your sole and exclusive remedies and our entire liability for any breach of this Limited Warranty. Our total liability shall under no circumstances exceed the actual amount paid by You for the defective product. Further, We shall not under any circumstances be liable for any consequential, indirect, incidental, special or punitive damages or losses, even if this Limited Warranty is deemed to have failed of its essential purpose. Some States do not allow the exclusion or limitation of incidental or conse-quential damages, so the above limitation or exclusion may not apply to You.
HOW DO YOU OBTAIN WARRANTY SERVICE? This Limited Warranty can also be found online at www.ultracraft.com/about/100-year-limited-warranty [or/and] in the documentation that accompanied your Product. To obtain more information regarding the Product or to make a claim a under this Limited Warranty, contact one of our authorized dealers or distributors, who will arrange for inspection of the Product. A dated sales receipt as proof of purchase is required to obtain benefits from this Limited Warranty. If you have difficulty obtaining assis-tance, please write to:
UltraCraft Cabinetry, Customer Service Department, 6163 Old 421 Road, Liberty NC 27298
Effective date 10/12/17.